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Support

FocusFlow: Deep Work

Contact Us

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We typically respond within 24 hours.

Frequently Asked Questions

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, then tap Subscriptions. Find FocusFlow and tap Cancel Subscription.

Why can't I start more than 3 sessions?

The free tier is limited to 3 focus sessions per day. You can watch a short ad to unlock 3 more sessions, or upgrade to FocusFlow Pro for unlimited sessions, customizable timers, AI coaching, and more.

How does app blocking work?

FocusFlow uses Apple's Screen Time API to temporarily block apps you select during focus sessions. Go to Settings > App Blocking to choose which apps to block. They will be shielded when you start a focus session and automatically unblocked when it ends.

How do I enable Apple Health integration?

Go to Settings > Apple Health and turn on the toggle. FocusFlow will ask for permission to write Mindful Minutes to Apple Health. Each completed focus session will be logged automatically.

How do I sync my data across devices?

Sign in with your email account in Settings. Once signed in, your session data will sync automatically across all your devices.

How do I delete my account?

Go to Settings > Account > Delete Account. This will permanently remove all your data from our servers. This action cannot be undone.

The ambient sound stops when I leave the app.

Make sure FocusFlow has background audio permission. Go to your iPhone Settings > FocusFlow and ensure Background App Refresh is enabled. The app is designed to play ambient sounds in the background.

I'm not getting notifications when my timer ends.

Check that notifications are enabled for FocusFlow in your iPhone Settings > Notifications > FocusFlow. Make sure alerts, sounds, and banners are turned on.

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